Algorithms and Secret Weapons
Have you watched the TV show “Numb3rs,” in which the brilliant mathematician Charlie Eppes (David Krumholtz) always comes up with some sort of an impressive algorithm to solve the mystery? I love the show, and as I watched it last Friday, I began thinking about what I had just heard...
A couple of telecommunications sages were commiserating that executives of high-tech companies loaded with top talents are tearing their hair out trying to fix their people-issues. When the costs of conflict, turnover and absenteeism add up, they pay attention. Is there an algorithm for human behavior that would help them deal with it? If there is, do they need a PhD in psychology (or math!) to understand it?
That might be very helpful, but most of us just would like to have some practical, easy-to-use “cure” to plug in and help us make things better. Employers don’t need to in find out the deep secrets of personalities, they just need to tackle behavioral issues at work that end up affecting their bottom line.
Getting “the best people” also seems to be all the talk - but it’s not as simple as comparing lists of degrees and employers, the “fit” needs to be right. What does that really mean? We may read a ton of books, but often are left thinking “well, that was interesting. So what can I actually DO about it?” Can a person’s fit in a team or job really be measured?
The good news for the less mathematically-inclined is that Dr. Meredith Belbin’s extensive research (which likely included a boat-load of algorithms!) produced a practical diagnostic tool that evaluates how people behave in a work setting. It sort of codifies the role a person naturally adopts at any job s/he undertakes. It is a concrete way to measure and predict how a person will perform in a given job, how effectively a group of people will work together - and you don’t need a psych degree to utilize it!
So it helps take the mystery out of it… Hey, maybe there could be a story plot for the young Mr. Eppes? I can see it now: “Insert Belbin: HR’s secret weapon.”
-Annina